Rossendale Connected

Launching Friday 27th March at 9 a.m.

The Rossendale Connected Hub will launch on Friday 27th March, 9a.m. to support communities, families and individuals facing challenges presented by the Coronavirus outbreak.

The hub is a partnership initiative led by the Council and will have a few key purposes aimed at supporting communities. It’s important to note that we are still building capacity – and things are going to be very challenging. It is hard to anticipate what the demand will be for help, but I think its fair to say that it is going to take some time to build a supply of resources – particularly the ability to source and deliver food. Please be mindful as you communicate with people to manage expectations. We are doing all we can, but the Rossendale Connected Hub will have its limitations particularly in the first week or so.

The ongoing work of communities to informally support family members, friends and neighbours who need help will continue to be absolutely crucial and we hope to continue to encourage the #viralkindness initiative that is already helping so many people on a hyper-local level.

The key purposes of the hub will be;

  • Sharing information with the community relating to the Coronavirus outbreak
  • Connecting families and individuals to groups and volunteers who can help provide food, medicine and essential supplies
  • Supporting individuals into existing services particularly around loneliness and social isolation
  • Co-ordinating local volunteering

The hub will not be in a position to give advice about benefits, council tax, business reliefs etc and individuals/businesses should continue to contact the normal channels for support in this area. An initial list of contacts for other services is attached.

You can find a press release relating to the hub here:

Below are the details for the Rossendale Connected Hub

Website: (going live later this evening)

Telephone: 01706 227016

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


In terms of practicalities, the hub will be based at Adrenaline in Haslingden and telephones will be manned from 9am to 5pm every day initially. The contact centre will encourage people to initially reach out to family and friends if possible, and also answer questions and provide information. Where help is needed, we will collect peoples information including needs - which will then be passed through to colleagues at the Council who are working hard to establish a system to be able to meet needs through a combination of community partners, volunteers and partner resources. 

If you know any potential volunteers please point them to

If you are part of an organisation that can help please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Things are likely to continue to evolve/change on a weekly if not daily basis – and we will continue to keep you updated! Thanks again for all your support.